Intern Customer Relations & Ticketing
Period: 6 months, from May/June until November (determined in consultation)
Work week: 40 hours
The Amsterdam Dance Event (ADE) Foundation is the leading business platform for the electronic music industry and the world’s largest club festival for electronic music and dance culture. With over 200 venues, 3,000 performing acts, and approximately 500,000 visits from music lovers and professionals worldwide, Amsterdam becomes the global hub for electronic music for five days.
The intership:
Are you a student with an affinity for communication and customer contacts? Can you empathize with different types of visitors and do you want to help to follow up their questions and wishes to your satisfaction? Do you have a great interest in music events and would you like to contribute to that? Then we are looking for you!
ADE is looking for an enthusiastic and motivated intern for the Customer Relations & Hospitality department.
You:
+ Are able to act as the first point of contact for various types of visitors, from industry professionals to festival attendees;
+ Have strong empathy and are customer- and service-oriented. You can anticipate potential questions and commercial opportunities;
+ Can handle busy environments and easily switch between different tasks, channels, and systems;+ Are capable of maintaining relationships with contacts both nationally and internationally;
+ Work result-oriented, systematically, and with great attention to detail;
+ Are flexible and creative in finding solutions;
+ Have an affinity with the (electronic dance) music industry;
+ Are currently enrolled in a study program that allows this internship. A minimum of HBO level is a plus;
+ Have good knowledge of office applications (Outlook, Word, Excel);
+ Have good knowledge of social media (Instagram, TikTok, LinkedIn, etc.);
+ Have strong communication skills, both spoken and written (preferably Dutch and English).
Please note: Availability from May/June to November 2025 is required, including during the summer vacation. Exact start and end dates to be determined in consultation.
We offer:
+ A large network within the music industry;
+ High involvement in meetings and work processes;
+ Hands-on experience on-site during ADE with the CR team;
+ A high level of responsibility and opportunities for personal development;
+ A competitive internship allowance;
+ A pleasant, informal, and inspiring work environment in Amsterdam Noord;
+ Fun team activities and social gatherings.
Night culture and dance emerged from the need for freedom among groups that did not feel represented in mainstream culture. Inclusivity is in our DNA. ADE strives for diversity in its team, partners, program, and audience.
Contact:
Apply via the form below.
If you have any further questions feel free to send an e-mail to [email protected]
The internship must be within the context of a study.
Apply here by sending in your motivation letter and resume
Acquisition based on this vacancy is not appreciated.